Careers at Brown and Hurley
IT Support Technician

QLD - Yatala(Southern Brisbane)  
Employment Type:
FP - Full-Time Permanent  
Information Technology
Closing Date:

The Brown and Hurley Group is hiring an IT Support Technician to join our IT department in Yatala. The role is responsible for providing IT help desk services and assisting with IT infrastructure maintenance across our 11 locations.

Key responsibilities include but are not limited to:

  • First point of contact for all level 1 and 2 IT related matters
  • PC / Laptop / mobile phone builds and troubleshooting
  • Assisting in rolling out the IT operations of new sites, server and network builds
  • Desktop software upgrades
  • Maintaining asset inventory and asset tracking
  • Updating support documentation
  • Resolving and escalating infrastructure disk space, server utilisation or performance issues

Suitable applicants will have:

  • Similar experience undertaking the above-mentioned responsibilities
  • Proficient skills in troubleshooting, configuration, management and support of Watchguard firewalls, networking (LAN/WAN), Windows Server 2008 / 2019 patching, VMware ESXI, Veeam Backup and replication, Microsoft Office Support (Word, Excel, PowerPoint, Outlook), Active Directory and Exchange 2010 / 2019 and Windows 7 and 10 in a domain environment
  • Strong communication, planning, problem diagnostic and resolution skills
  • Effective time management skills and ability to perform in high pressure situations
  • An unrestricted C driver’s licence as regular travel is required with occasional overnight stays
  • Flexibility to work outside of normal working hours and weekends on occasion

This is a full-time, permanent position which offers an immediate start, specialised IT training, competitive remuneration, job security, time in lieu and other benefits.

Are you ready to join our team? You can apply by clicking on the Apply button or visit our website to apply and find out more information

About us:

The Brown and Hurley Group is one of Australia's leading truck and agricultural dealers with eleven locations throughout QLD and Northern NSW. We are a family business specialising in the sale and service of heavy commercial trucks and trailers, and agricultural and construction machinery. The Brown and Hurley Group is the winner of many industry awards and a leading supplier to Australia's Road Transport and Agricultural Industry.